We are committed to ensuring that you are completely satisfied with our sports socks. Here is our return policy:
Return Eligibility: If you are not satisfied with the sports socks you purchased, you can request a return within 7 days of receiving the product. The product must be unworn, unwashed, and include all original tags and packaging.
Return Process:
Please log in to your account and find your orders.
Select the product you want to return and explain the reason for the return or exchange.
We will provide you with a prepaid return mailing label.
Please send the product back to the specified address.
Once we receive the returned product and confirm that it is eligible for return or exchange, we will process your refund or exchange.
Refund Time: Refunds are usually processed within 5-7 business days after receiving the returned product, depending on your payment method and bank.
Shipping Policy: If the return or exchange is due to product quality problems or our error, we will cover the return shipping costs. If the return or exchange is due to personal preference or other non-quality issues, the shipping costs will be borne by you.
Discounted and Promotional Items: Returns and exchanges for discounted and promotional items follow the same policy, but please check to see if there are additional terms for specific promotions.
Final Sales: All Final Sale items are not subject to returns or exchanges.
Our goal is to provide high-quality products and excellent customer service. If you have any questions or need further assistance, please feel free to contact our customer service team,Email:499057284@www.grassengine.com.
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